Route inbound mail to the right agent automatically

Short summary

Most AI email agents route all messages through a single LLM classifier, coupling routing to agent scaling. Better pattern: use platform rules (deterministic, server-side, free) to fan inbound emails into specialty folders before agents see them—sender-based via rules, fuzzy classification via app-side logic. Each agent stays focused; routing stays auditable.

• •Fan-out architecture beats single-classifier design for multi-specialty mailboxes
• •Sender-based routing via rules is deterministic and free; content-based routing via app-side classification
• •Each specialist agent handles one job type independently; workers scale without redeploying the entire system

Generated with AI, which can make mistakes.