Build a vendor onboarding agent with its own email inbox

Short summary

A guide to building a vendor onboarding agent with a dedicated Nylas email account to automate coordination without risking sensitive decisions. Separates agent responsibilities (receive replies, detect attachments, send reminders, escalate edge cases) from business controls (vendor approval, document validation, payment instructions). Includes implementation steps: agent account creation, webhook setup, message deduplication, and architectural boundaries to keep LLMs out of compliance-critical approvals.

• •Use a dedicated Nylas agent account ([email protected]) as the operational surface, not a borrowed employee mailbox
• •Strictly boundary what the agent owns (coordination, tracking) versus what stays human-controlled (approval, validation, payment)
• •Implement webhook handlers with deduplication and escalation guards to prevent the model from making autonomous sensitive decisions

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