Universal 3.5 Pro Demo: Smarter Speech-to-Text with Contextual Awareness

Short summary

AssemblyAI's Universal 3.5 Pro demo showcases contextual awareness that dramatically improves speech-to-text accuracy for voice agents and customer support. Key features include dynamic contextual prompting, mid-call API updates, and conversation context learning from agent responses. Demo shows significant word error rate reductions even in poor audio conditions.

• •Contextual prompting improves transcription accuracy within specific domains
• •Dynamic mid-call updates refine context as conversations evolve
• •Conversation context learns from prior transcriptions and agent responses

Generated with AI, which can make mistakes.