Back to feed
Dev.to
Dev.to
5/9/2026
How I Gave My Clients a Direct Line Into My App's Backlog Using OSC

How I Gave My Clients a Direct Line Into My App's Backlog Using OSC

Short summary

OSC's new Collaborators feature lets clients submit feedback directly through an invite-only form without creating an account, eliminating email and Slack chaos. An AI agent automatically categorizes, deduplicates, and structures incoming requests as tickets—developers skip intake triage entirely. Built on open source services, so clients aren't locked into proprietary infrastructure.

  • •Clients submit feedback via invite-only form, no account required
  • •AI agent auto-triages, deduplicates, and converts to structured backlog tickets
  • •Avoids vendor lock-in by using open source services

Generated with AI, which can make mistakes.

#ai-agents#ai-tools#open-source#product-launch
Read full article at Dev.to

Is this a good recommendation for you?

Explore more

Automate to Keep Up: How to Stop Drowning in GitHub Issues
Dev.to
I Built a Self-Hosted Image Hosting Platform in Go — and Gave It an MCP Interface
Dev.to
You Can Build AI Features Into Existing SaaS Products Using Next.js Server Actions
Dev.to
I kept losing project context, so I built a local Mac workspace with MCP, CLI, and hybrid RAG
Dev.to