GDPR retention and erasure for an agent mailbox

Short summary

A technical walkthrough for implementing GDPR retention and erasure on Nylas Agent Account mailboxes. Retention is configured via control-plane policy settings that auto-delete aged mail, while erasure uses data-plane DELETE calls to hard-delete specific messages on request. The author emphasizes that derived copies in databases, logs, and vector stores must be purged separately.

• •Retention is a control-plane policy setting with inbox and spam time limits
• •Erasure requires hard-deleting individual messages via DELETE with hard_delete=true
• •Derived data in your own DB, logs, and vector stores must be purged separately

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