Dev.to
6/26/2026

I asked four AI models which notification infrastructure to use in 2026. Three of them still send you to Twilio.
Short summary
Bersyn tested four AI models on notification infrastructure recommendations. Claude correctly names modern tools (Knock, Novu, Courier), while ChatGPT defaults to legacy incumbents like Twilio—a pattern reflecting training-data lag. To get discovered by LLMs, build comparison pages, write honest docs, and earn third-party mentions in sources these models train on.
- •Claude recommends modern tools; ChatGPT recommends legacy incumbents
- •AI model training data lags actual market best practices by 1-2 years
- •Visibility strategy: comparison pages, honest docs, third-party mentions
Generated with AI, which can make mistakes.
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