Smaller teams, fewer replacements guiding GCC 2.0 ops playbook

Short summary

Global Capability Centres in India are restructuring around smaller, AI-augmented teams rather than replacing departing employees. Hiring demand is shifting toward high-skill roles in AI, data, cloud, and cybersecurity. This marks a move from headcount expansion to precision hiring and productivity-driven growth.

• •GCCs moving to smaller, AI-augmented teams instead of 1:1 replacement hiring
• •Demand shifting to high-skill roles: AI, data, cloud, cybersecurity
• •Strategy change from headcount growth to precision hiring and AI productivity

Generated with AI, which can make mistakes.