Agentic orchestration: Enterprise AI organizations have a deployment problem, not a platform problem — and most are calling chatbots agents

Short summary

A VentureBeat survey of 101 enterprises finds Anthropic's Claude leads agent orchestration at 40% adoption, more than double any rival, driven by model quality and multi-step execution reliability. However, 71% admit a quarter or fewer of deployed 'agents' are true multi-step workflows rather than chatbot wrappers. Vendor lock-in is the top fear (35%), pushing enterprises toward hybrid control planes, while 27% lack real-time controls to stop runaway agent token spend.

• •Anthropic Claude leads enterprise agent orchestration at 40%, followed by Microsoft (18%) and OpenAI (13%)
• •71% of enterprises say most deployed 'agents' are chatbot wrappers, not true multi-step orchestrated workflows
• •27% have no real-time way to stop runaway agent token spend; vendor lock-in is the top concern at 35%

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