Start Building for Agents, Not Just Humans

Short summary

Software is shifting from human-only users to serving both humans and AI agents as distinct stakeholders. Agent-first products prioritize APIs, schemas, and retrieval layers over visual UI, making the internet machine-readable infrastructure. Builders should treat agents as a new stakeholder category with requirements around reliability, permissions, observability, and safety mechanisms.

• •AI agents are becoming a primary software user category alongside humans
• •UI matters less; APIs, schemas, and retrieval layers are the new interface
• •Agent-first systems require reliability, permissions, observability, and human-in-loop safety controls

Generated with AI, which can make mistakes.