Default Workspaces and Where New Agents Land

Short summary

Every Nylas Agent Account lands in a workspace that carries policies and rules governing send limits, spam detection, and message filtering. Workspace placement resolves via explicit ID, domain auto-grouping, or the default workspace, which acts as a safety net for unplaced accounts. Configure your default workspace with conservative baseline policies on day one, and use workspace updates to graduate agents from prototype to production.

• •Workspace placement resolves in order: explicit ID → domain auto-grouping → default workspace
• •Default workspace serves as safety net for unplaced accounts; configure with conservative baseline policies
• •Accounts can be moved between workspaces via PATCH request; audit trail tracks all rule evaluations

Generated with AI, which can make mistakes.