Dev.to
6/28/2026

Set per-customer send quotas with agent policies
Short summary
Nylas Agent Accounts let you enforce per-tier send quotas and storage limits via reusable policies attached to workspaces, so all free-tier accounts share one policy and all enterprise accounts share another. This approach centralizes quota enforcement at the platform level instead of per-account configuration, eliminating drift. The policy governs send limits, storage caps, inbox retention, and spam retention for every account in its workspace.
- •Use workspace-level policies to enforce tier-based quotas instead of per-account configuration
- •Eliminates drift between your counting and the provider's enforcement
- •Policy limits include daily sends, storage, inbox retention, and spam retention
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