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Dev.to
Dev.to
6/28/2026
Set per-customer send quotas with agent policies

Set per-customer send quotas with agent policies

Short summary

Nylas Agent Accounts let you enforce per-tier send quotas and storage limits via reusable policies attached to workspaces, so all free-tier accounts share one policy and all enterprise accounts share another. This approach centralizes quota enforcement at the platform level instead of per-account configuration, eliminating drift. The policy governs send limits, storage caps, inbox retention, and spam retention for every account in its workspace.

  • Use workspace-level policies to enforce tier-based quotas instead of per-account configuration
  • Eliminates drift between your counting and the provider's enforcement
  • Policy limits include daily sends, storage, inbox retention, and spam retention

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