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Dev.to
6/23/2026
How to Use Deep Agents with Azure Cosmos DB – Plan, act, and verify against operational data

How to Use Deep Agents with Azure Cosmos DB – Plan, act, and verify against operational data

Short summary

Deep Agents is a LangGraph-based harness enabling multi-step AI agents to decompose tasks, call tools, and decide next steps dynamically. This tutorial builds a Support Ops Agent managing customer support tickets in Azure Cosmos DB, demonstrating practical patterns for queue triage, ticket resolution, and incident detection. Developers can apply this architecture to any operational workflow requiring intelligent planning, execution, and verification.

  • Deep Agents enables multi-step reasoning agents that plan, execute, and verify tasks dynamically
  • Sample Support Ops Agent manages customer support tickets in Azure Cosmos DB with practical examples (triage, resolution, incident detection)
  • Agents work directly against operational data without side indexes, optimizing query costs with partition-scoped operations

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