Dev.to
7/16/2026

The original title is: "WhatsApp Automation for Small Businesses in 2026: AI Replies, Lead Capture & Tiered Commissions"
Original: WhatsApp Automation for Small Businesses in 2026: AI Replies, Lead Capture & Tiered Commissions
Short summary
A practical guide to building WhatsApp sales automation for small businesses using Google Sheets and Apps Script, focusing on the piece teams consistently get wrong: tiered commission math. The article provides code for a commission engine that correctly handles split-tier sales, rule changes over time, and refunds without breaking audit trails. It complements a prior post on wiring WhatsApp webhooks, AI replies, and lead locking into Google Sheets.
- •Tiered commission formulas in spreadsheets break on split-tier sales, rule changes, and refunds
- •Solution uses a Commission Rules tab with effective dates and per-sale band calculation code
- •Includes JavaScript functions for finding applicable rules and computing multi-band commission correctly
Generated with AI, which can make mistakes.
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