How to evaluate AI test agents beyond the vendor demo

Short summary

AI test agent demos show happy paths, not real operating conditions. This guide recommends evaluating agents on recovery behavior, not just task completion, and provides concrete metrics like false repair rate, ambiguous element match frequency, and human acceptance rate. It also covers procurement security questions about data handling and governance that teams should ask before adopting AI testing tools.

• •Demos show happy paths; evaluate agents on recovery behavior instead
• •Use metrics like false repair rate and ambiguous element match frequency
• •Run security and governance reviews before procurement, not after

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