Drafts as a Human Approval Gate for Agent Email

Short summary

Nylas Agent Accounts provides a practical pattern for email agents: split write and send privileges at the infrastructure level, so agents generate drafts but only humans can send. Use webhooks on draft.created and draft.updated events to build a review queue; Nylas outbound rules add infrastructure-level protection. Classify outgoing mail by risk — auto-send routine messages, draft-and-approve escalations and refunds.

• •Agent writes drafts; humans approve sends via infrastructure-level privilege split
• •Webhooks surface drafts in real time; reviewers can edit, then approve or reject
• •Outbound rules provide second backstop for domain blocklists and invariants

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