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National Law Review
National Law Review
7/21/2026
Court Rejects Arbitration in LaserAway Case, Finding 'GET MORE INFO' Button Lacks Unambiguous Assent to Terms

Court Rejects Arbitration in LaserAway Case, Finding 'GET MORE INFO' Button Lacks Unambiguous Assent to Terms

Original: “GET MORE INFO” IS NOT AN AGREEMENT: Northern District of California Rejects Arbitration Based On Ambiguous Website Design

Short summary

In Caroline Wong v. LaserAway, the Northern District of California denied a motion to compel arbitration, finding that a 'GET MORE INFO' button did not constitute unambiguous assent to Terms and Conditions. The court classified the agreement as a sign-in wrap, noting that while the hyperlink was conspicuous, the button language failed to communicate that clicking constituted agreement. The decision underscores that buttons must expressly state they bind users to terms.

  • Court rejected arbitration because 'GET MORE INFO' button lacked unambiguous assent to Terms and Conditions
  • Sign-in wrap agreements require both conspicuous notice and clear manifestation of assent
  • Buttons must expressly communicate that clicking constitutes agreement to terms

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