Clients moving beyond AI pilots to roadmaps with clear returns: Hexaware CEO

Short summary

Enterprise clients are shifting from exploratory AI projects to formal roadmaps with measurable ROI targets. IT services firms like Hexaware argue they'll maintain competitive advantage over pure-play AI model companies because enterprise transformation requires deep implementation expertise. Customer trust and specialized execution capabilities remain the key differentiators.

• •Enterprise buyers now demand ROI roadmaps, not experimental AI pilots
• •IT services firms' implementation expertise gives them advantage over AI model companies
• •Customer relationships and execution excellence are the competitive moat

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