Forrester
5/8/2026
Amazon Becomes Largest US Parcel Carrier, Expands Logistics Services to Businesses
Original: Amazon Opens its Supply Chain Empire to All – But is it a Fit for Your Business?
Short summary
Amazon surpassed USPS, FedEx, and UPS to become the largest US parcel carrier by volume in 2025, delivering 13 billion packages globally. The company is applying its AWS playbook to supply chain logistics and opening these services to other businesses. Operations and finance teams should evaluate whether Amazon's logistics offering aligns with their cost, scale, and strategic requirements.
- •Amazon became largest US parcel carrier in 2025 by volume
- •AWS cloud architecture now applied to supply chain operations
- •Service expanding to external businesses—fit depends on scale and cost needs
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