Google Forms + Apps Script Is a Workflow, Not Just a Notification

Short summary

Google Forms + Apps Script + Slack notifications work initially, but turn fragile when teams demand status tracking, ownership, and retry logic. Separate notification_status from response_status, treat the Sheet schema as infrastructure with proper permissions and validation, and ensure response capture succeeds even if Slack is down. Without this architecture, Slack threads accidentally become your only operational record.

• •Simple notification workflows become fragile as requirements grow—teams end up with undocumented status management
• •Split notification_status from response_status to prevent treating 'sent to Slack' as 'handled'
• •Prioritize safe response capture over notification delivery; if Slack fails, responses must still be in the Sheet

Generated with AI, which can make mistakes.