Voice AI: Beyond Transcription with Granola, CoLoop & EdgeTier

Short summary

AssemblyAI hosted a live 56-minute panel on voice AI moving beyond transcription into structured outputs and product insights, featuring practitioners from Granola, CoLoop, and EdgeTier. Discussion covers transcription quality, diarization, real-time vs post-call tradeoffs, multilingual support, noisy audio handling, and evaluation approaches. The panel explores what currently matters when building voice AI products and where the technology still needs improvement.

• •Panel covers transcription quality, diarization, real-time vs post-call tradeoffs, and multilingual support
• •Addresses practical challenges: noisy audio handling, turning conversations into structured outputs, evaluation
• •Insights on what matters today in voice AI product development and remaining technical gaps

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