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AWS Machine Learning Blog
AWS Machine Learning Blog
7/7/2026
Build an AI-powered AWS support companion with Amazon Bedrock AgentCore

Build an AI-powered AWS support companion with Amazon Bedrock AgentCore

Short summary

Build an AI agent using Amazon Bedrock that automates AWS support workflows—analyzing CloudWatch logs, searching documentation, querying community knowledge, and creating support cases through a conversational interface. The solution includes CloudFormation deployment and Amplify web frontend for immediate production use. Uses Strands Agents for orchestration and MCP for AWS service connections.

  • •AI agent automates AWS support—analyzes logs, searches docs, queries community knowledge, creates cases
  • •Single-command CloudFormation deployment with Amplify web interface
  • •Uses Strands Agents orchestration with Model Context Protocol for AWS connectivity

Generated with AI, which can make mistakes.

#ai-agents#ai-tools
Read full article at AWS Machine Learning Blog

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