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Dev.to
6/16/2026
Runbooks in Minutes: An On-Call Incident Copilot with HazelJS

Runbooks in Minutes: An On-Call Incident Copilot with HazelJS

Short summary

Build a production-ready incident response copilot using HazelJS's multi-agent framework where specialized agents classify incidents, retrieve runbooks, and draft customer updates. A supervisor coordinates across agents over multiple rounds, combining triage facts with communication tone. Complete TypeScript implementation provided with setup instructions and integration points for real data sources.

  • Multi-agent system: separate agents for incident triage, runbook retrieval, and customer communications
  • Supervisor orchestration: intelligently routes work across agents and handles multi-round coordination
  • Production-ready code: complete implementation with setup instructions, tool definitions, and integration examples

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