The original title is: "The "Ghost Client" Problem: How to Manage Orphaned Domains and Abandoned Hosting"

Short summary

A practical guide for agencies on managing 'ghost clients' who stop paying but whose websites and domains remain live, consuming resources and creating legal liability. It covers financial bleed from auto-renewals, legal risks of withholding assets, and a step-by-step triage protocol from MSA review through service suspension and final deletion. The post also explains ICANN's domain expiration lifecycle in detail.

• •Ghost clients create financial bleed, legal liability, and security threats for agencies
• •A documented communication cadence (Day 1–45) and MSA review are critical before suspending services
• •ICANN domain expiration rules define a multi-stage lifecycle that determines recovery windows

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