Dev.to
5/9/2026

Agency owners: what's the first week of a new client project actually look like for you?
Short summary
Agency owner surveying first-week client onboarding realities: scattered processes, delayed access provisioning, and rescheduled kickoffs are common pain points. Seeking community input on whether agencies have formalized workflows and how AI might improve them.
- •First-week client onboarding is often ad-hoc and chaotic across agencies
- •Common pain points: missing documentation, forgotten access requests, rescheduled calls
- •Author exploring AI's role in improving onboarding processes
Generated with AI, which can make mistakes.
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